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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and kind friendly staff. Too bad they did not serve any type of breakfast
Business response:
It is always a great day at Extended Stay America when we receive a review like yours. We are glad you found our hotel quiet and clean, and our staff friendly and courteous. We will certainly share your compliments with our team. However, we regret we were unable to offer you breakfast during this stay. This is an unprecedented time for all of us, and your patience in this matter is much appreciated. It was our pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Courtney, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Experience was amazing
Business response:
Franwartha, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was good staff was nice room was clean ask for a few extra things was guven to me with no problem really enjiyed my stay will fir sure stay again
Business response:
Teressa, thank you for your delightful review of Extended Stay America. Your positive comments about our well-maintained accommodations and the excellent service provided by our associates are greatly appreciated. Thank you again, and we look forward to providing you with another exceptional experience. Sincerely, Hotel Management
I understand that we were there during the Coronavirus but they closed the pool because they said it had to be 10 or less people the first 4 days we were there, there were never more than 6 people myself and my 3 adult children and a mom and her daughter most of the time it was just the 4 of us, all the hotels on the beach kept their pools open? Then they took the grab and go breakfast away hello it’s grab and go, coffee, muffins, granola bars really and the manager was not well I’ll just say friendly,the first floor was und... read more
Business response:
Thank you for your review. We are sorry you were disappointed with the limited amenities available and regret for the difficulties you had in your room. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. With today's unprecedented events, your patience is appreciated and hope to welcome you back soon under better circumstances. Sincerely, Hotel Management
Could be a good hotel if you don't provide a credit card for them to charge False charges.
Business response:
Thank you for being our guest. We apologize for the inconvenience you experienced. Regarding the charges, if it is yet unresolved, please feel free to reach out to our front desk as our associates will be happy to assist you further in regard to the same matter. Sincerely, Hotel Management
Water and wet carpet smell. Not cool at all! I honestly do not believe the hotel is always like this but at the time of my stay there was a huge problem in the lobby with at least 20 people because some type of water leak. The hotel made all of them reservations at another hotel or that is what I was told. This was aggravating for them and it made everyone that was there on edge. I was very tired. The hall where my room was had 10 blowers all night. one of them was at the foot of my door, room 121. It was a distraction all n... read more
Business response:
Paul, thank you for your review. We apologize for the isolated incident you mentioned. We regret the inconvenience you experienced. We understand your frustrations and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.