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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight stay The hotel had a beautiful lobby and the room that they serve breakfast and coffee in was nice but it would have been much nicer had they served the free breakfast on the weekend and if the coffee they did serve was hot. The comforter on our bed had green stains and snags we changed it from top to bottom so we did not have the stains in our faces. The hall outside our room smelled of stale smoke and we had a non smoking room you would think they would have a wing for non smokers...
Would go there again! Rooms are a bit small but certainly adequate. Clean and comfortable. Nice change: bathroom actually had a fan where so many places do not!
Great Hotel I loved this hotel. It's located in a very nice part of the city with a beautiful view. The pool is beautiful. The staff was the best! We arrived hours before our check in time and the staff was very nice and accomidating. They got us in right away and were friendly. I would absolutely stay there again.
cLOSE TO EVERYTHIMG i NEEDED. ENJOYED IT !
Nice room I wasn't expecting there to be a whole kitchen in here. It even had dishes. GREAT place to stay if you're staying for a while. However, in the bathroom, there was a used, dried rag hanging from the shower pole. (Ew factor: 9.5). I gingerly removed it with a protective wad of toilet paper and tossed it into the closet. One phone out of two was not working at all, and the working phone's 7 key was out of commission. When we called to report the phone issue, we were told the maintenance crew was gone for the evening (... read more
Overall fairly good. Room could have used a bit of upgrade. Carpet was a bit worn, shower rods were not securely fastened. Room was clean and staff was friendly. Breakfast was not really breakfast. Two days there were two bagels in the case and two muffins another day. Could have done a better job with that. Coffee was luke warm.
The lady at the desk tried to help us (she was very kind) after we arrived to our first room and it was filthy and without a sofa bed mattress. She gave us another room and the second room had a sofa mattress but it had a bloodied sheet on it. The entire building smells very badly. The rooms are not clean. We requested a refund and are staying somewhere else.
Business response:
Dear Sara, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations, and we understand how disappointing this must have been. While we’re glad our staff member made an effort to assist, we regret that the accommodations still fell short of what you had hoped for, leading you to seek alternative lodging. Your comments have been noted and will be reviewed with the relevant teams to help improve future guest experience. We hope you will consider giving us another opportunit... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 2,931 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.