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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The size of the rooms and customer service was graiit
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you were happy with the spaciousness of your room and that you recognized the great service delivered by our associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
GROSS!! BUGS!! Bugs crawling on me when got in bed. Bugs everywhere, DO NOT BOOK
Rooms are nasty , need a upgrade . Also better housekeeping
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy, and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincere... read more
Filthy Rooms was not very clean and windows was very dirty stains in the carpet screens in window torn ..alot of smoking in the hall ways not the best hotel
Business response:
Robin, thank you for your review. We are also sorry for the issues in your suite. Your feedback will be shared with the housekeeping team for review and action. We are also sorry for the inconvenience you had due to the smoke smell. Our hotel policy prohibits smoking in certain areas of the property so we appreciate you letting us know so we can address it appropriately. It was a pleasure serving you, and we hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
Horrible!!!! I usually don't write reviews, but, this one was definitely needed to be shared! The first and last time I stay here, or any other Extended Stay America's. Even if it's the last hotel available, do not recommend at all! I would rather sleep in my car! When I arrived at the hotel, there wasn't anyone at the desk. No one showed up until after 30 minutes of continuous calling. There was already a guest that was waiting 30 minutes before we showed up at the front desk. The lobby wasn't the cleanest. When someone fin... read more
Business response:
We apologize for the issues concerning your room and service at the time of your check-in. Your feedback is shared with the appropriate teams to ensure we deliver superior service levels making each guest’s stay as comfortable as possible. What you experienced is clearly not acceptable, but we would like you to consider giving us a chance to improve our impression on you on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.