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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No soap or shampoo, ni coffee maker and bed was hard. Many other guests had dogs.
Business response:
Dear Guest, Thank you for your feedback. We are sorry that your stay did not meet your expectations. Our Select Suites brand is designed to offer comfortable, apartment-style accommodations at competitive rates. We maintain a limited supply of toiletries at the front desk and recommend that guests bring their preferred personal care items to enhance their comfort during extended stays. Our team remains committed to improving conditions and service standards to create a more welcoming environment for future visits. We would v... read more
Good customer service
The kitchen was ok the bed was uncomfortable and the pillows was flat.. it gave just throwed together. Could have been a little more clean the wash clothes where dirty as well
Business response:
Dear Guest, Thank you for sharing your feedback with us. We apologize that the room did not meet your expectations in comfort and cleanliness, and we regret any inconvenience this caused during your stay. Your observations have been noted to help improve both the care and condition of our accommodations for future guests. We appreciate you taking the time to provide your comments and hope you will allow us another opportunity to welcome you back for a stay that reflects a higher level of comfort and attention to detail. Sinc... read more
Staff was very Nice
Business response:
Dear Guest, Thank you for sharing such an uplifting review regarding your time with us at Extended Stay America. We’re absolutely delighted to hear your kind words recognizing the efforts of our team. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Nice and quiet
Was was okay, only thing shower head was broken
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to know your stay was generally okay, though we regret the issue you experienced with the shower head. This is not the experience we want for our guests, and your comment has been shared with our maintenance team so it can be addressed promptly. We appreciate you bringing this to our attention and hope to welcome you back for a more better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.3 star rating with 2,198 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.