This profile has been claimed by the business owner or representative.
Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay Room was good had A kitchenette with no utensils, but you can get them from downstairs bed was hard shower was supposed to have a seat in it and did not big thing was the trash room on our floor was overflowing five garbage cans, full and trash all over the floor the whole second floor smelled
Business response:
Dear Charles, Thank you for your feedback on Extended Stay America. We are glad you enjoyed your room and kitchenette. However, we apologize for the inconvenience with the trash and other issues you encountered. Your comments are valuable, and we are addressing these concerns to ensure a better experience for all our guests. We hope to welcome you back soon.Sincerely,Hotel Management
This is a hotel intended for weeks plus stays. Cons: The hotel just isn’t clean. The bathrooms are grungy and very old, the floors are stained and need a solid scrubbing and everything is just run down. The elevator is long term broke as well. Pros: The beds are comfortable, they have a full kitchen and the staff is very professional.
Business response:
Dear Kayla, Thank you for your feedback. We’re glad to hear you found the beds comfortable and appreciated our full kitchen and professional staff. However, we regret that the cleanliness and condition of the bathrooms, floors, and elevator did not meet your expectations. We are actively working on improvements and addressing maintenance issues to enhance our guests’ experience. Your comments are valuable, and we hope to provide a better stay on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.