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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was old, check in was slow, just ok at best...
Business response:
Dear LaUntrice, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during check-in and for falling short of your expectations regarding the condition of our property. Your comments are valuable, and we will use them to improve our services and facilities. Please know that we are committed to providing a comfortable and efficient experience for all our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Hotel Management
The only thing I didn't enjoy was the wifi wouldn't connect to my gaming console but that's a minor thing. My stay overall? Amazing. This is my second time staying at this hotel and the staff and rooms were great. Friendliest staff literally was there 24/7 and was always helpful. The room was clean and very spacious I enjoyed the extra space and quiet. The beds are super comfortable and relaxing.
Business response:
Dear rashad, It was a pleasure having you as our guest at Extended Stay America once again, and we want to thank you for sharing your review. It's great to hear you enjoyed your stay and that our property and service met all your expectations! However, we apologize for any internet connectivity concerns you had. Our service provider has been made aware of the issue, and we thank you for bringing this to our attention. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
OK - appeared to be good for a longer stay - for a quick over night stay lack of breakfast was a negative factor. They had coffee and a few muffins but grab and run options were not very good.
Great stay Stay was great .clean room good food and friendly service
Business response:
Dear candace, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our food, property, and service met all your expectations! We look forward to welcoming you back the next time you are in the area. Sincerely,Hotel Management
I would recommend for a quiet place and safe
Overall good place to stay but the property is extremely dated. The kitchenware they gave was old and kinda falling apart. The microwave was peeling on the inside, that’s how old it is. When we got there, there was no blanket on the bed so had to go ask for one. Was missing chairs for the dining table. Other than that, things were generally clean and the location is convenient. Love the front desk staff though! They were friendly and helpful.
Business response:
Dear Kelly, Thank you for taking the time to share your feedback about your recent stay at Extended Stay America. We're glad to read that you found our location convenient and that our front desk staff provided friendly and helpful service. However, we apologize for the issues you encountered with the dated property, kitchenware, and missing amenities in your room. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to h... read more
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.