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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nunca pude desayunar colocan muy pocas cosas
Business response:
Dear Miguel, Thank you for your feedback. We apologize that our breakfast offerings did not meet your expectations. We strive to provide a variety of options, and we will review our breakfast selection to ensure it better meets our guests’ needs. Your comments are valuable to us as we work to improve our services. We hope to have the opportunity to serve you better next time.Sincerely,Hotel Management
Our stay Room was good had A kitchenette with no utensils, but you can get them from downstairs bed was hard shower was supposed to have a seat in it and did not big thing was the trash room on our floor was overflowing five garbage cans, full and trash all over the floor the whole second floor smelled
Business response:
Dear Charles, Thank you for your feedback on Extended Stay America. We are glad you enjoyed your room and kitchenette. However, we apologize for the inconvenience with the trash and other issues you encountered. Your comments are valuable, and we are addressing these concerns to ensure a better experience for all our guests. We hope to welcome you back soon.Sincerely,Hotel Management
This is a hotel intended for weeks plus stays. Cons: The hotel just isn’t clean. The bathrooms are grungy and very old, the floors are stained and need a solid scrubbing and everything is just run down. The elevator is long term broke as well. Pros: The beds are comfortable, they have a full kitchen and the staff is very professional.
Business response:
Dear Kayla, Thank you for your feedback. We’re glad to hear you found the beds comfortable and appreciated our full kitchen and professional staff. However, we regret that the cleanliness and condition of the bathrooms, floors, and elevator did not meet your expectations. We are actively working on improvements and addressing maintenance issues to enhance our guests’ experience. Your comments are valuable, and we hope to provide a better stay on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.3 star rating with 2,161 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.