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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Better luck next time I’ve stayed at this location one previous time. So I was familiar with this one. I had been issued a room that smelled of urine. Strong urine. The very sweet young ladies at the desk immediately switched me to a better room. The lobby also had a TERRIBLE odor. Not sure what was happening but outside of that my experience was ok. Especially for the price.
Business response:
Lisa, thank you for choosing to stay with us once again. We are sorry for the odor you experienced during your stay. Your concerns will be shared with the housekeeping team for review and action. However, we are glad overall you had a satisfactory stay. We appreciate your business and hope to have another chance to prove ourselves. Sincerely, Hotel Management
It's good and convenient. discount is also good and makes it affordable to stay
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and that you found us at a fair value. We are also glad you liked our convenient location. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Christina, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Great place to stay Plenty of food establishment within walking distance. Cracker Barrell Apple bees McDonald's Sonic What a burger Chick file A Newarks Dunkin doughnuts Arby's Wendy's
Business response:
Thank thank you for selecting Extended Stay America on your trip to our city. It was a pleasure knowing you had a comfortable stay and that our proximity to many eateries and places like McDonald's, Sonic, Wendy's was the highlight of your visit. Your review is appreciated, and we hope the rest of your stay is a pleasant one. Sincerely, Hotel Management
This property helps me accomplish my traveling and stay.
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Was not cleanest floors and I found a live cockroach in the room ....!
Business response:
Thank you for evaluating your recent stay with us. We apologize for the cleanliness issues you encountered and for the insects in your suite. Our pest control provider has serviced the hotel, and we are working with our housekeeping team to ensure procedures are being followed to prevent such issues in the future. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.