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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The New Manager Daly is very helpful nice and accomadating!! The lady in the front desk denire is awesome! So sweet and always goes out of her way to help. Overall great stay!
Business response:
Jessica, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you again soon! Sincerely, Hotel Management
I was waiting at the desk for about 40 minutes until they finished talking on the phone and the stairs were dirty and carpet in room.
The property needs to be upgraded. It reminds you of a motel. The carpet in the room needed to be cleaned. The refrigerator had rust spots on it. The pillows were very thin. They have a grab and go snack for breakfast not continental breakfast.
Business response:
Thank you for taking the time to review your stay. We apologize for the cleanliness issues you experienced in your room and for not meeting some of your expectations. Please be assured that we have discussed your concerns with our housekeeping team, and we will be more diligent with our efforts moving forward. We will also share your feedback with our Brand Leaders so they can use it while planning the new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel M... read more
Great job thanks for everything will stay again...
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Nice hotel, no pool but I didn’t need one as I was just staying one night. Room was clean, staff was very helpful, and a great price. All I needed.
Business response:
Bill, thank you for the nice review of the Extended Stay America. We are delighted to know you had an amazing stay and that we were able to meet your expectations at a great price. We appreciate you recognizing the efforts of our staff and hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Business response:
Ashlee, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Only reason I booked it was because you informed me on the website it had Continental breakfast. Which one muffin and 3 different packs of oatmeal is not continental one bit. Very disappointed
Business response:
Mike, thank you for posting a review of your stay with us. We’re sorry we missed meeting your expectations with our grab-and-go breakfast. Please be assured that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope you will consider giving us a second chance the next time you are in Jacksonville. Sincerely, Hotel Management
Business response:
Karen, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,258 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.