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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place was okay. Was mildly inconvenient due to my tv remote not working and only one light in the room worked
Business response:
Dear Tim, Thank you for sharing your feedback with us. We’re glad your overall experience was satisfactory, though we regret the inconvenience caused by the malfunctioning TV remote and lighting issue. Please accept our apologies for the oversight, as this is not the level of comfort we strive to provide. Your comments have been noted to ensure these maintenance concerns are promptly addressed. We hope to have the opportunity to deliver a smoother and more enjoyable stay next time. Sincerely, Hotel Management
Overall great
Business response:
Dear Nilda, Thank you for choosing to stay with us and posting your review. We’re delighted to know you had an overall great experience and truly appreciate you taking the time to share it. It’s always rewarding to hear when our guests leave satisfied. We look forward to welcoming you back to Extended Stay America for another pleasant and comfortable visit soon. Sincerely, Hotel Management
the hotel was ok for one night since we went to see football game but the walls are like cardboard you can hear everything from the other rooms very loud place but nice staff....was ok for one night and the price was ok
Business response:
Dear Alain, Thank you for taking the time to share your feedback with us. We’re glad to know our team made a positive impression and that you found value in your stay. We regret, however, that noise from neighboring rooms impacted your comfort. Your comments have been noted, and we’ll explore ways to enhance the sound insulation of our rooms where possible. We appreciate your understanding and hope to provide a more restful experience in the future. Sincerely, Hotel Management
Das Hotel war perfekt für Football Fans ausgestattet, unheimlich viel Mühe für einen rundum sorglos Football Ausflug! Personal 5 Sterne Die Ausstattung ich verlebt, es reicht unangenehm nach stocknässe!
Everything look good...but Everything is outdated. But for the price was good.
We came in for an NFL game. They went all out with decorations and snacks. it was so welcoming to us NFL fans. Staff worked hard to get all us checked in in a timely manner and were super kind.
It was clean and the staff was very friendly . Tosha even took the time out of her day to show us how to get the river taxi.
The staff was super nice and very professional. Check in was easy and accommodating. The first room i had wasn't bad. They must have cleaned the carpet that day because it was still wet. I requested another room. The second room was worst. The door was cover in mold. Thank goodness i carry lysol and Clorox wipes and the air conditioner was great. I didnt want to switch room again because it was already late when we got back to the room and they were deal with some unruly guest.
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.