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Extended Stay America - Jacksonville - Riverwalk - Convention Center

3.4
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

1413 Prudential Dr., Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,841 reviews
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Harold's profile image
Harold 
3 months ago
Kimberly's profile image
Kimberly 
3 months ago
David Alan's profile image
David Alan 
3 months ago

Very inexpensive accommodations. This is not a “nice” hotel but is completely adequate. It caters to hard-working people who are in a transition period or working away from home. The staff is friendly and helpful and have a great rapport with the folks who have been there for weeks or months. 

Business response:

Dear David, Thank you for taking the time to share your kind rating. We’re glad to know you found value in your stay and appreciated the supportive atmosphere created by our team. It's always rewarding to hear when our guests feel comfortable and cared for, especially those spending extended time with us. We strive to provide a dependable and welcoming space for all, and thank you for being our guest at Extended Stay America. Sincerely, Hotel Management 

Christian's profile image
Christian 
4 months ago

The room was decent for the price. I did not like having to pay for parking, but I was only there for one night. I wouldn’t have stayed two nights. 

Business response:

Dear Christian, Thank you for taking the time to share your experience. We appreciate your kind words about our team and convenient setting. We are genuinely sorry that the room condition did not meet your expectations and regret any discomfort caused during your visit. Your feedback is important to us and has been shared with the relevant teams to inform and guide improvements. We’re committed to offering a more comfortable and pleasant stay for all our guests. We hope you’ll consider returning in the future so we can provi... read more

Darrian's profile image
Darrian 
4 months ago

Everything was ok great stay 

Luke's profile image
Luke 
4 months ago

Nice place to stay for the money, clean room and easy check in. They do charge a small parking fee per day if you park a car in the parking lot. Also the vending machine and drink machine were both broken. 

Business response:

Dear Luke, Thank you for your feedback! We’re glad to hear that you found our hotel to be a great value, with a clean room and an easy check-in process. Guest satisfaction is important to us, and we’re pleased that certain aspects of your stay met expectations. However, we apologize for the inconvenience regarding the vending machines and the parking fee. We will discuss these concerns with our team, as we value your feedback and look forward to welcoming you back for an even smoother experience in the future. Sincerely, Hot... read more

Douglas's profile image
Douglas 
4 months ago
Timothy's profile image
Timothy 
4 months ago

Just ok It was in a great location close to the hospital. Could you updates not the free breakfast was good. 

Business response:

Dear Timothy, We are glad to hear the location worked well for your visit and that you found the breakfast to your liking. Your input is appreciated, and we’ll continue working on updates to improve the guest experience. It’s always helpful to hear what matters most to our visitors. We hope to welcome you back to Extended Stay America and provide an even better stay next time. Sincerely, Hotel Management 

Jameelah's profile image
Jameelah 
4 months ago

Nice and clean 

Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center

How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?

Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews. 

When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?

Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.