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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location Location is better than it first appears. The san Marco area was very close with numerous restaurants and a tram nearby that goes downtown. Only complaints were Hotels.com said breakfast included but was just coffee and pre packaged muffins. Also could really hear people walking above.
I had a wonderful stay it was peaceful and the staff was wonderful. I would stay again and I would recommend
Business response:
Dear Belinda,Thank you for your fantastic review! We are thrilled to hear you had a peaceful stay and enjoyed the service provided by our staff. Your recommendation means a lot to us, and we’d be happy to welcome you back to Extended Stay America anytime!Sincerely,Hotel Management
Perfect stay perfect employees perfect Hotel
Business response:
Dear Allison,Thank you for such a wonderful review! We are thrilled to hear your experience was perfect from start to finish. It is always a pleasure to provide exceptional service at Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Misty and Dominique were part of the staff and they were the perfect employees! Definitely Misty, I have told all my friends and family where to stay when to come here! Even though it was downtown it was amazing thank you Misty for an amazing time!
I came in for 1 night and was given a room on the 3rd floor. Not sure if there is a designated floor for people who are more permanent or long stay at this property but the whole hallway smelled HEAVY of food and spices. Perhaps all the carpet should be removed from the hallways and rooms, for that matter. The room was overall ok, there was a mildew smell that was covering up the dog smell and the smoke smell. The laminate flooring on the entrance, kitchen and bath was nice and should be carried out throughout to help elimin... read more
Business response:
Dear Zaira,Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced with the smells in your room and hallway. We understand how important a clean and pleasant environment is for a comfortable stay. Your comments about the carpeting, smells, and pillow have been shared with our team, and we will take them into consideration as we work to improve the overall guest experience. We also regret any confusion about the parking fee and will ensure better communication in the future. We hope you’... read more
Abby who checked us in is such a sweetheart. She made checking in easy and explained any additional fees so there were no surprises. I also enjoyed the very nice lady at checkout but I didn't get her name. Great stay!
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,716 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.