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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unfortunately, we were not able to get a good night's sleep. We found a mattress to be vital, very uncomfortable.
Business response:
Dear Edward, Thank you for your feedback. A restful night’s sleep is important, and we regret that the mattress did not meet your expectations. Comfort preferences can vary, and we appreciate you sharing your experience. Guest feedback is always valuable in helping us enhance future stays. We hope to have the opportunity to welcome you again for a more comfortable visit.Sincerely,Hotel Management
No fue la mejor pero si estuvo dentro de lo mejor
Business response:
Dear Guest, It means a lot to hear you loved everything about your stay! We strive to deliver a satisfactory guest experience here at Extended Stay America and are glad we succeeded. We hope to welcome you back whenever you are in the area. Sincerely,Hotel Management
Fair Just meh. Nothing remarkable or terrible.
Business response:
Dear Joshua, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
They don’t take cash!!!! Had to pay for parking AND REQUIRED A DEPOSIT-for incidentals. DONOT ACCEPT CASH!!! This was inconvenient and extra stress on me. I had a test to take the next morning. The location was perfect for my need. No breakfast.
Business response:
Dear Sheila,Thank you for your feedback. We sincerely apologize for any inconvenience caused by our payment policies and deposit requirements. We understand that this added stress was frustrating, especially with an important test ahead. Your concerns are noted, and we will continue to review our policies to enhance guest convenience. We are glad the location suited your needs, and we appreciate your stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,716 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.