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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They were very nice, it was super clean and comfortable!
Business response:
Dear CAROL, Thank you for your kind words! We’re thrilled to hear that you found our team to be welcoming and that your stay was both clean and comfortable. It’s our goal to provide a relaxing and enjoyable experience for all our guests, and we’re glad we could meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay at Extended Stay America in the future! Sincerely,Hotel Management
I came early to check in after driving 4 hours and asked to use the restroom but I was denied. Near the hotel are many homeless camps, I feel the hotel taxes should be used to find solution to the homeless.
Business response:
Dear Adam, Thank you for your feedback. We apologize for the inconvenience you experienced with early check-in and restroom access. We understand how challenging long drives can be, and we will review our policies to better accommodate guests in similar situations. Regarding the nearby homeless camps, while we don't control external social issues, we are committed to maintaining a clean and safe environment at our hotel. Your feedback is valuable, and we appreciate you bringing these matters to our attention. We hope to bett... read more
You get what you pay for. It’s great for a night or two stay… the room was clean enough it just felt very humid. Elevators in the hotel weren’t working but crew was on site. It is in a centrally located area so I did like that, quick drive to the beach and stadium/Daily’s. Overall, it was a good basic hotel to lay your head at night
Business response:
Dear Crystal, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your choice of our hotel is greatly appreciated, and we eagerly anticipate your return to enjoy the outstanding experience for which we are renowned.Sincerely,Hotel Management
Hotel pulito e personale gentile
Never again
Business response:
Dear Joanne, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your stay did not meet your expectations. Your feedback is important, and we will use it to address the issues you mentioned and improve our services. We hope you’ll reconsider and give us another chance in the future.Sincerely,Hotel Management
Very Good
Business response:
Dear Jose, Thank you for your positive feedback! We're delighted to hear that you had a very good experience during your stay with us. Our team works hard to ensure that every guest enjoys their time here, and it's wonderful to know that we met your expectations. We look forward to welcoming you back tio Extended Stay America for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,640 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.