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1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
No hairdryer in bathroom ! They’re not emptying garbage .
Business response:
Dear Guest, Thank you for your feedback. We are sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconvenience caused by the missing hairdryer and the oversight in housekeeping. We understand how these details can impact your comfort, and we are addressing them with our team to prevent future occurrences. Your input is important to us, and we hope to welcome you back for a more seamless experience Sincerely, Hotel Management
Overall everything was great
The room smelled and was dirty. The noise level was crazy. you could hear everyone and everything. The "free" breakfast was a joke.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear that your visit did not meet expectations, and we sincerely apologize for the discomfort and disturbances you encountered. Your feedback is important, and we will use it to guide improvements in both service and guest satisfaction. We do hope you will consider giving us another opportunity in the future for a stay that better reflects our commitment to quality. Sincerely, Hotel Management
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews.
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.