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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok It was in a great location close to the hospital. Could you updates not the free breakfast was good.
Business response:
Dear Timothy, We are glad to hear the location worked well for your visit and that you found the breakfast to your liking. Your input is appreciated, and we’ll continue working on updates to improve the guest experience. It’s always helpful to hear what matters most to our visitors. We hope to welcome you back to Extended Stay America and provide an even better stay next time. Sincerely, Hotel Management
Nice and clean
No hairdryer in bathroom ! They’re not emptying garbage .
Business response:
Dear Guest, Thank you for your feedback. We are sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconvenience caused by the missing hairdryer and the oversight in housekeeping. We understand how these details can impact your comfort, and we are addressing them with our team to prevent future occurrences. Your input is important to us, and we hope to welcome you back for a more seamless experience Sincerely, Hotel Management
Overall everything was great
The room smelled and was dirty. The noise level was crazy. you could hear everyone and everything. The "free" breakfast was a joke.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear that your visit did not meet expectations, and we sincerely apologize for the discomfort and disturbances you encountered. Your feedback is important, and we will use it to guide improvements in both service and guest satisfaction. We do hope you will consider giving us another opportunity in the future for a stay that better reflects our commitment to quality. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.