This profile has been claimed by the business owner or representative.
Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was rated average for the cleanliness and the amenities. It does seem safe as a require you to have your door key to get into anywhere in the facility. There is a parking fee $8 a day and a telephone fee if you use their telephone a dollar per call.
Business response:
Dear Eric, Thank you for staying with us and reviewing your experience. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we sincerely regret that this was not your experience. We never intend to disappoint; therefore, we regret not meeting your expectations regarding our parking and telephone fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Good quality hotel at a reasonable price.
Business response:
Dear Ehsan, Thank you for sharing your positive stay at Extended Stay America! We strive to provide excellent quality accommodations at an affordable price. Your satisfaction is our priority, and we look forward to welcoming you back for another beautiful experience. Thank you for choosing us. Safe travels!Sincerely,Hotel Management
Staff was so friendly.
Location is very convenient. Facilities are average or slightly better than average. Customer service was just average.
Business response:
Dear Tony, Thank you for your generous review of your stay with us. We are glad our location was convenient for everything you wanted to do on this visit. We always want to exceed our guests' expectations, so we apologize for not doing that during your time with us. We appreciate your business and hope to see you again on your next visit to our city.Sincerely,Hotel Management
It was very refreshing and awesome
Business response:
Dear John, Thank you for being our guest and reviewing your experience at Extended Stay America. We are delighted to hear that you found your suite comfortable and were pleased with the exceptional service provided by our staff. We strive to provide high levels of service and will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
$8 Parking fee
Business response:
Dear Mauricio, Thank you for your feedback regarding the parking fee. We understand your concern and appreciate your input. Please know that we continuously review our pricing to ensure it aligns with our value and services. Your comments will be considered as we strive to offer competitive rates while maintaining the quality of our amenities and services. We value your patronage and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,640 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.