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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect stay perfect employees perfect Hotel
Business response:
Dear Allison,Thank you for such a wonderful review! We are thrilled to hear your experience was perfect from start to finish. It is always a pleasure to provide exceptional service at Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Misty and Dominique were part of the staff and they were the perfect employees! Definitely Misty, I have told all my friends and family where to stay when to come here! Even though it was downtown it was amazing thank you Misty for an amazing time!
I came in for 1 night and was given a room on the 3rd floor. Not sure if there is a designated floor for people who are more permanent or long stay at this property but the whole hallway smelled HEAVY of food and spices. Perhaps all the carpet should be removed from the hallways and rooms, for that matter. The room was overall ok, there was a mildew smell that was covering up the dog smell and the smoke smell. The laminate flooring on the entrance, kitchen and bath was nice and should be carried out throughout to help elimin... read more
Business response:
Dear Zaira,Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced with the smells in your room and hallway. We understand how important a clean and pleasant environment is for a comfortable stay. Your comments about the carpeting, smells, and pillow have been shared with our team, and we will take them into consideration as we work to improve the overall guest experience. We also regret any confusion about the parking fee and will ensure better communication in the future. We hope you’... read more
Abby who checked us in is such a sweetheart. She made checking in easy and explained any additional fees so there were no surprises. I also enjoyed the very nice lady at checkout but I didn't get her name. Great stay!
It was a decent place.
Business response:
Thank you, Paul, for sharing your feedback! We are glad you found your stay at Extended Stay America to be pleasant. Our team works hard to provide a comfortable experience, and we appreciate your recognition. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable. Safe travels!Sincerely,Hotel Management
Last minute booking Nice place and the room was very clean. The bed was also comfortable. Last minute book but we don’t regret. We recommend!!!
Business response:
Dear Felix,Thank you for your kind review! We are thrilled that your last-minute booking turned out to be a positive experience. We're glad you enjoyed the clean room and comfortable bed. We truly appreciate your recommendation and look forward to welcoming you back for another great stay at Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,982 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.