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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yeah It was okay
Unexpected nickel and dimed The hotel itself was just fine. But, my husband compared it to Spirit airlines where we were unexpectedly nickel and dimed. At breakfast, we overheard another customer get charged because they got a spot on their towel. As I type, I have not received my UNEXPECTED $100 deposit return yet. I’m good. I’ll go somewhere else the next time I’m in Jacksonville, FL.
Business response:
Dear Adrienne, Thank you for sharing your feedback. We’re glad to hear you found the hotel satisfactory, but we apologize for any confusion regarding the deposit. The deposit is a standard, fully refundable practice, typically processed within a week. Please feel free to reach out to us if this does not reflect within the expected time. We understand your concerns and appreciate your understanding. We hope you’ll consider staying with us again for a more positive experience.Sincerely,Hotel Management
Comfortable stay and priced okay!
Business response:
Thank you, Victoria, for your wonderful review! We are delighted you found your stay comfortable and appreciated the value we offer. At Extended Stay America, we strive to make every guest’s visit enjoyable, and it’s great to know we met your expectations. We look forward to welcoming you back for another fantastic experience!Sincerely,Hotel Management
TV didn't work service was not very good
Business response:
Dear Tanisha, Thank you for taking the time to share your feedback about your time with us. It is nice to know you had a pleasant stay. However, we are sorry for the issues you encountered in your room. Providing the best customer service is always our motto. Allow us to check what went wrong in your case. We will address the concerns on a priority to ensure they are better cared for as we move ahead. Please return to enjoy a flawless experience on your next visit. Sincerely,Hotel Management
Couple getaway We will stay there again Wish there was an ice machine
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,982 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.