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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was clean and neat. Quiet. Close to our venue. Perfect and affordable for one night to see a concert. Would stay again.
Business response:
Dear Shelby, We're thrilled to hear you had a delightful stay at Extended Stay America! It's wonderful that our clean, quiet, and conveniently located accommodations contributed to your concert experience. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing us!Sincerely,Hotel Management
What you pay for Stripped down but relatively clean. The bed was actually comfortable. No hair dryer
Business response:
Dear Mark, Thank you for taking the time to share feedback about your recent stay. We are glad that you appreciated our comfortable bed. However, we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Hotel Management
So so The location: Amazing...right by River taxi for the game. The lobby and hallways: the smell is putrid. There is no other way to say it. It was so nasuiating. The room: old but clean!
Business response:
Dear Rebekah, Thank you for taking the time to share feedback about your recent stay. We are glad that you appreciated our clean accommodations and convenient location. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue in the hallways and lobby compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedb... read more
Lot of after hour activity going on
Business response:
Dear Jesse, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,640 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.