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Extended Stay America - Jacksonville - Riverwalk - Convention Center

3.4
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

1413 Prudential Dr., Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,841 reviews
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JOSEPH's profile image
JOSEPH 
a year ago

Very clean. 

Business response:

Dear JOSEPH, Thank you for your feedback! We appreciate your positive comments about the cleanliness of our establishment. Maintaining a clean and hygienic environment for our guests is a top priority for us. Your satisfaction is important, and we're pleased to hear that you had a pleasant experience in this regard. We look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future. Sincerely,Hotel Management 

Daniel's profile image
Daniel 
a year ago

Although the person was told I booked my room through Expedia. I was charged an additional night stay. 

Rafael's profile image
Rafael 
a year ago

Location is excellent. Breakfast was not as expected. 

Business response:

Dear Rafael, Thank you for your feedback! We're delighted to hear that you found our location excellent. However, we apologize that the breakfast did not meet your expectations. We appreciate your insight and will review our breakfast offerings to ensure a more satisfying experience for our guests. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on a future visit to Extended Stay America-Jacksonville - Riverwalk - Convention Center. Sincerely,Hotel Management 

shawn's profile image
shawn 
a year ago

Not so good. Too much to type 

Bethannie's profile image
Bethannie 
a year ago

Affordable and close to many downtown Jax locations. 

Jhanmaly's profile image
Jhanmaly 
a year ago

nice 

Business response:

Dear Jhanmaly, Thank you for your kind words! We're delighted to hear that you had a pleasant experience during your stay with us at Extended Stay America. Providing excellent service and hospitality is our top priority, and we're thrilled that you enjoyed your time at our hotel. We look forward to welcoming you back in the future!Sincerely,Hotel Management 

Christopher's profile image
Christopher 
a year ago
Marilyn's profile image
Marilyn 
a year ago
Emma's profile image
Emma 
a year ago

I didi not.like the homeless roaming around the parking area. The doors are slamming hard and shaken the wall where the headboard of bed is. Bikes staring their engine late at night. The cahrge for the parking. 

Business response:

Dear Emma, Thank you for taking the time to share your feedback with us. We are committed to maintaining pleasant and comfortable accommodations for our guests. Therefore, we sincerely apologize if you felt uneasy during your stay and apologize for the noise disturbances you experienced. We understand how important a peaceful environment is for our guests, and we're committed to addressing these concerns to ensure a more relaxing stay for future guests. Your feedback is invaluable to us, and we hope to have the opportunity t... read more

Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center

How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?

Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews. 

When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?

Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.