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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is very friendly and accommodating. Let us in early as it was storming that day.
Business response:
Haines, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Great rate. Very accommodating staff nice rooms at a gteat rate
Business response:
Alex, thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We believe that excellent customer service and a well-kept suite makes us a fantastic choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff. Great location, close to the stores within walking distance. Nice clean and quiet room. Front desk clerk Eliza was very friendly and helped with anything that I needed to make my stay more comfortable.
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our spotless accommodations, ideal location as well as with the excellent service delivered by our associates. We will be sure to share your kind compliments with Eliza. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management
Parking lot was well maintained during snow storm. Overall stay was good. Room was larger than expected and seemed fresh!
Business response:
Kayla, we appreciate you taking the time to share your experience online. It was a pleasure knowing you liked the spaciousness of your room and that we were able to meet your expectations for a restful stay. Thank you for being a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
All amenities and room components were great. There was quite a bit of hallway noise from other folks, that lasted a couple of hours. It did eventually quiet down though.
Business response:
Thank you for the great review! We loved having you as our guest at Extended Stay America, and it is delightful to know you had a pleasant stay. We are also glad to know you enjoyed the hotel amenities and your well-appointed suite. We value your feedback and hope to welcome you back soon! Sincerely, Hotel Management
Was my first time in Juneau and the staff was very accommodating to me!!
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The breakfast promised was not available 1 the 1st day.
Business response:
We regret falling short of your expectations for a perfect stay. Your feedback regarding our breakfast is shared with the appropriate individuals in an effort to deliver better guest experiences going ahead. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Great Customer Service Margaret was super helpful! We were able to have a great stay there and appreciated her assistance!
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Margaret, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.