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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
convenient location near the airport. small kitchenette, although no pans or dishes to use. nice to have a fridge and microwave in our room. The beds and pillows were uncomfortable. good price for this area.
Business response:
Thank you for sharing your thoughts about your recent stay. We are happy that overall, you enjoyed your stay and found us to be a good value. We are also glad you liked having a fully equipped kitchen along with the full-size fridge and microwave. It is also great to read our convenient location close to the airport was perfect for you. However, we regret your disappointment and the issues you faced with the comfort of your bed. We will follow up on your concerns to ensure we are well poised to serve our future guests. Pleas... read more
It was very close to the airport for us to walk to as we had no transportation
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to the airport. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We stayed at this property when we were down in Juneau with our dogs who were having surgery. We selected this hotel because it allows dogs. On check in, everything was fine. The young man at the front desk was very helpful and our room was fine. We stayed three nights. Couple of things stood out for us. We selected this hotel because it came with a kitchenette and, travelling with two dogs, we knew we’d have to eat takeout or cook in the room. There were no dishes in the room! Not even drinking glasses although I was able t... read more
Business response:
Iris, thank you for posting a review of your stay at Extended Stay America. We're glad to know you were impressed with the service provided by our associates as well as our excellent location and that you liked the on-site amenities we offer. We appreciate your observations and have shared them with the appropriate team for review and action. We appreciate your business and look forward to hosting you and your furry friends again soon. Sincerely, Hotel Management
Highly recommended Great location, nice room. Easy parking and next to airport terminal.
Business response:
George, thank you for choosing Extended Stay America for your recent stay. We are delighted you enjoyed your stay and your comfortable room. We also appreciate your kind comments about our convenient location close to the airport. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your recommendation and look forward to seeing you again soon. Sincerely, Hotel Management
The hotel was not as great especially the bath tub.
Business response:
Carmen, thank you for sharing your review online. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The staff were helpful & friendly. Comfortable beds & the best bit for me travelling without a car & an elderly father was the 5 minute walk to the airport door!
Business response:
Thank you for detailing your gracious review online. We are delighted to know you liked the service provided by our courteous associates and that you were impressed with our ideal location close to the Airport. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Excellent location, can’t stay any closer to Juneau airport, was in the room 10 minutes after deplaning. Only disappointment - no coffee services in room, and no signage telling guests it’s in the lobby. I didn’t know there was coffee in the lobby till I checked out and would’ve liked to have coffee when I wake up.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent. We are delighted to hear you had a comfortable stay and our location close to the airport was perfect for your needs. However, we regret the lack of information you encountered about our grab-and-go breakfast offerings. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.