This profile has been claimed by the business owner or representative.
Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like the fact that so many of the lodgers had pets with them. The pets often had an unpleasant odor as they rode on the elevator.
Business response:
Bernard, thank you for being our guest. We regret missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Helpful staff. Not a very clean place. There seemed rho be a lot of regulars there. It sure was nice to have a kitchen instead of just a regular hotel room
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you loved our kitchen amenities and friendly staff. Thank you for including us in your travel plans. We value your feedback and invite you to stay with us again the next time you visit the area. Sincerely, Hotel Management
Affordable and Comfortable My stay here was one of the best here in Juneau they staff are all very friendly and down to earth. The place is quiet and we'll kept. I was having some issues personally and the staff all were very understanding and patient. I never felt uneasy about leaving my items in my room while it was unattended, the cleaning staff are very respectful of others property.
Business response:
Jason, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We are also happy to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our... read more
Quick walk to airport for 5am departures if you are ok with uncomfortable beds and bedding. Also no coffee available in lobby until 6 am and no supplies in rooms. You have to ask for everything and it’s a major inconvenience.
Business response:
Katherine, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret your disappointment with our hotel policy and for the difficulties you faced with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. We hope other than this, your experience was a pleasant one and that you will come again soon. Sincerely, Hotel Management
This hotel is a good option if you want to stay right next to the airport. It’s clean, simple, and easy.
Business response:
We are so glad your stay was excellent on every front, and that our location near the airport met all of your needs. Thank you for sharing your experience at Extended Stay America. We look forward to hosting you and your son again soon. Sincerely, Hotel Management
this property is close to the airport . I like that.
Business response:
Thank you for your excellent review of Extended Stay America. We are delighted to know you enjoyed a relaxing stay, and that our proximity to the airport was convenient for you. We appreciate your business and look forward to hosting you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.