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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'd stay there again!
Business response:
Dear Glenn, Thank you for sharing your positive experience at Extended Stay America! Our priority is providing a comfortable and enjoyable stay, and we are delighted we succeeded. We appreciate your comments and look forward to welcoming you back for another great stay!Sincerely,Hotel Management
William that checked us in was great and friendly.
TV was full of static. Told front desk. No one ever came to check out. For a grab & go breakfast it left a lot to be desired.
Business response:
Dear Tom, We appreciate your feedback regarding your recent stay. Please accept our apologies for any inconvenience you experienced with the television reception and breakfast offerings. We will address these concerns promptly to ensure a more enjoyable experience for our future guests. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management
Good
Business response:
Dear Hector, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable time, and we look forward to welcoming you back! Sincerely,Hotel Management
Beds were very old, could feel the coils. Heater blew out cold air even if thermostat said heat. Outdated and dirty. No pool, no breakfast. Price per night was outrageous for an outdated hotel. It was a rip off.
Business response:
Dear Myrna, Thank you for your feedback. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with your desired stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.