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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location right beside airport. The beds were like sleeping on cardboard. They even sounded like cardboard when you set on them
Business response:
Dear Janet, Thank you for your recent stay at our hotel. We're pleased you appreciated our convenient airport location. However, we apologize for any discomfort you experienced with the beds. Your feedback is valuable, and we're actively working to enhance the sleeping experience for our guests. We'll address the bedding issue promptly to ensure a more restful stay in the future. Thank you for your insights, and we hope to have the opportunity to provide you with an improved experience during your next visit.Sincerely,Hotel ... read more
It was good Simple, basic amenities. Bed was comfortable and the room was clean. Got a good nights sleep.
Business response:
Dear Nikki, Thank you for staying in Extended Stay America and for providing feedback. We are glad you found your bed comfortable and your room to be clean and fresh. In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours. We aim to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. Thank you for choosing us, and we hope to have the opportunity to host you again.Sincerely,H... read more
This hotel is nice and close to the airport. Nothing fancy but very convenient.
Business response:
Dear Robert, Thank you for choosing our hotel and for sharing your review with fellow travelers. We are glad our location close to Airport was perfect for your visit. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. Thank you again for leaving your feedback, and we look forward to your next stay with us.Sincerely,Hotel Management
I didn't like the 1-ply tissue and toilet paper! No matter what you were wiping, you wound doing it with your fingers. I immediately got some quality 2-ply tissues. Overall, the stay was good. Rates are outrageous, but they were worse anyplace else.
Very easy to roll out of bed and be at the airport.
Business response:
Dear Jeanne, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location to nearby restaurants and shopping and close to the airport. We are so pleased you found the hotel convenient to the airport and perfect for your visit! We look forward to having you as our guest again whenever your travels bring you back to Sincerely,Hotel Management
Wow This place seems to be more run down than expected.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We always want to ensure a seamless stay for every guest. Therefore, we apologize if your experience was anything other than perfect. We appreciate your observations regarding the conditions of our property. We agree our hotel is starting to show its age, and we are currently having the same discussions with our brand leaders to see how we can enhance our guest's satisfaction. It was a pleasure hosting you, and we do hope to welcome you back soon for a much-impro... read more
Big Improvement I've had bad experiences here in the past, but it was clear they are turning this hotel around. The lobby is clean, and the hallway had fresh paint and was clean. Room was updated and clean. I was pleasantly surprised at the overall stay. Its clear they are trying hard to improve this hotel.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.