This profile has been claimed by the business owner or representative.
Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect for airport access
First hotel out from the airport, the most walkable one. Safe to do so at late hours at night. Night host was very nice and responsive to requests. Room was clean. The bathroom sink did have a small leak which I promptly reported to the host.
Business response:
Dear Lena, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America and appreciating the location and helpful staff. We hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Helpful staff
It was a decent stay, but very loud. People clearly gather for get together, inside and outside. That’s not really the hotels fault, but it made for a long night. Staff was decent and hotel was pretty clean. I thought was expensive, but it was close to the airport so that’s expected.
Business response:
Dear Jillian, We are glad you stayed with us recently, and we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is always available to help with concerns like these, and we are truly sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better ... read more
Great location right beside airport. The beds were like sleeping on cardboard. They even sounded like cardboard when you set on them
Business response:
Dear Janet, Thank you for your recent stay at our hotel. We're pleased you appreciated our convenient airport location. However, we apologize for any discomfort you experienced with the beds. Your feedback is valuable, and we're actively working to enhance the sleeping experience for our guests. We'll address the bedding issue promptly to ensure a more restful stay in the future. Thank you for your insights, and we hope to have the opportunity to provide you with an improved experience during your next visit.Sincerely,Hotel ... read more
It was good Simple, basic amenities. Bed was comfortable and the room was clean. Got a good nights sleep.
Business response:
Dear Nikki, Thank you for staying in Extended Stay America and for providing feedback. We are glad you found your bed comfortable and your room to be clean and fresh. In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours. We aim to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. Thank you for choosing us, and we hope to have the opportunity to host you again.Sincerely,H... read more
This hotel is nice and close to the airport. Nothing fancy but very convenient.
Business response:
Dear Robert, Thank you for choosing our hotel and for sharing your review with fellow travelers. We are glad our location close to Airport was perfect for your visit. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. Thank you again for leaving your feedback, and we look forward to your next stay with us.Sincerely,Hotel Management
I didn't like the 1-ply tissue and toilet paper! No matter what you were wiping, you wound doing it with your fingers. I immediately got some quality 2-ply tissues. Overall, the stay was good. Rates are outrageous, but they were worse anyplace else.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,316 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.