This profile has been claimed by the business owner or representative.
Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average This is a good hotel for those seeking a low price. You get what you pay for.
Business response:
Dear Duane, Thank you for being our guest. It is nice to know you had a pleasant stay and were pleased with the price. However, we are sorry for not meeting all your expectations. Our front desk team is always there to help you. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management
The staff was friendly and helpful and the room was nice, up to date and clean. There was more of a home setup than i thought, i liked the comfortable feel of the room.
Business response:
Dear Somonia, Thank you for sharing your positive experience at Extended Stay America! We're delighted to hear that our staff's friendliness and the comfortable, up-to-date room design contributed to your pleasant stay. Creating a home-like atmosphere is our goal, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Convenient with pets, snowplowing and sidewalk was kept clear during the snowstorm. Did not like the frequent smell of pot coming from roons as I walked down the hall.
There was bugs (hopefully not cockroaches) in our room and all over the floor.
Business response:
Dear Todd, Thank you for your feedback regarding your recent stay. We apologize for the issues you encountered in your suite despite having a positive check-in experience. We follow the most rigorous industry standards regarding cleanliness and pest control. However, the space you occupy will be professionally inspected as a precaution. We take all our guests' feedback seriously and will follow up with our team to address the issues and prevent them in the future. We are committed to providing outstanding service and hope yo... read more
Super convenient and friendly front desk.
Business response:
Dear Deborah, Thank you for your kind words about Extended Stay America! We are incredibly pleased you enjoyed your stay and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit here.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,318 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.