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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is the 2nd time I’ve booked through Expedia and when I arrived at the hotel they were over booked and I had to go to another hotel. Big inconvenience
Business response:
Nik, we appreciate your taking the time to provide feedback, and we are sorry we were unable to accommodate you this time, and regret the inconvenience caused. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will offer us another opportunity to serve you again. Sincerely, Hotel Management
Ideal for an extended stay The hotel is setup for an extended stay so my staying just a single day didn't take advantage of all the amenities available. The room is setup like a small apartment with a fully equippedl kitchen. This means you can cook your own meals and save money. Room includes a continental breakfast. I have done extended stays in places like this before and this was one of the better ones.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Chillaxin Great stay very relaxing
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Very nice and friendly! Very clean! I really appreciate a nice,clean environment! Staff at front desk was super pleasant! We came in very late and left very early. Had the same staff helping me each time, and he still had a very happy spirit about him! My daughter and I really appreciated it.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and were impressed with all the aspects of our hotel, especially with the service provided by our staff. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. We look forward to seeing you again soon! Sincerely, Hotel Management
room was okay i guess. they use a lot of cleaning products and stuff so the room needed to air out for awhile but was alright.
Business response:
Thank you for staying with us. Although your overall visit was pleasant, we are sorry if any inconvenience was caused while you were here. We value your feedback with regard to cleanliness and have shared it with our housekeeping team. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Really outdated and some dirty. Good staff and location. Got some concerns about really dirty chairs in the room and dirty underneath the air conditioning.
Business response:
Thank you for being a guest at our hotel. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. However, we are sorry for the cleanliness issues you had in your room and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the oppor... read more
The noise level The Hotel was clean, & the staff was very nice. However we were staying on the 2nd floor. The floor above us was noisy all night. It sounded like kids were running up and down the stairs. I would stay here again
Business response:
Thank you for choosing to stay at our hotel. It’s good to know you enjoyed your overall visit and that our associates left you with a good impression of our hotel. However, we sincerely apologize for the noise issues you had while being here. We are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thanks again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sin... read more
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,471 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.