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Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Really outdated and some dirty. Good staff and location. Got some concerns about really dirty chairs in the room and dirty underneath the air conditioning.
Business response:
Thank you for being a guest at our hotel. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. However, we are sorry for the cleanliness issues you had in your room and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the oppor... read more
The noise level The Hotel was clean, & the staff was very nice. However we were staying on the 2nd floor. The floor above us was noisy all night. It sounded like kids were running up and down the stairs. I would stay here again
Business response:
Thank you for choosing to stay at our hotel. It’s good to know you enjoyed your overall visit and that our associates left you with a good impression of our hotel. However, we sincerely apologize for the noise issues you had while being here. We are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thanks again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sin... read more
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Internet was slow and to upgrade cost money. Didnt like how they took the money out for my stay when i checked in.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to know you had a comfortable stay with us. However, we apologize for the inconvenience you had at the time of check-in. Your feedback will help us improve our service, and we look forward to seeing you again soon. Sincerely, Hotel Management
Only stayed for a few nights but I loved the at home feeling the room had!! Everyone was very nice and helpful.
Business response:
Thank you for sharing your wonderful experience of staying at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and they made you visit a memorable one. Your compliments will be shared with the team for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
David, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Nice little place. Worth the value! Clean, neater. People here care
Business response:
Ken, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the great value we offer for the price. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management
Great stay Clean, great accommodations and breakfast! Lots of restaurants to choose from nearby. Friendly and unobtrusive staff.
Business response:
Jay, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We enjoyed being of your service. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Nice hotel Nice hotel. However when checking in there was a sign that stated they do not accept cash as a form of payment if staying less than 1 week. I did not pay at the time of booking since I was sharing expenses with my roommate for the week and was just going to pay cash when we checked in but was not able to. The staff was very friendly. However they were out of laundry soap in the dispenser in the laundry room when I wanted to do laundry since we were there for 6 nights.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,442 reviews.
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.