Extended Stay America - Kansas City - Airport - Tiffany Springs

Business response:

Dear Melissa, Thank you for your recent stay at our hotel. We hope your overall stay with us was pleasant. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Sincerely,Hotel Management 

Business response:

Dear Justin,Thank you for sharing your feedback. We are pleased that your stay met your expectations. We always strive to provide a comfortable and consistent experience for our guests, and your comments help us maintain our commitment to quality. We look forward to the opportunity to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear Joyce,Thank you for the fantastic review of Extended Stay America. We're pleased to know that your overall experience met your expectations. Providing a comfortable and pleasant stay is always our goal, and it's encouraging to hear that you enjoy your stay. We're continually striving to enhance our services and accommodations to ensure every guest has an excellent experience. Thank you again for your review. We hope to see you soon. Sincerely,Hotel Management 

Business response:

Dear Ariel, Thank you for choosing to stay with us. We recognize the importance of starting your day with a quality breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope the remainder of your stay was enjoyable, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management