Extended Stay America - Kansas City - Airport - Tiffany Springs

Business response:

Dear Joyce,Thank you for the fantastic review of Extended Stay America. We're pleased to know that your overall experience met your expectations. Providing a comfortable and pleasant stay is always our goal, and it's encouraging to hear that you enjoy your stay. We're continually striving to enhance our services and accommodations to ensure every guest has an excellent experience. Thank you again for your review. We hope to see you soon. Sincerely,Hotel Management 

Business response:

Dear Ariel, Thank you for choosing to stay with us. We recognize the importance of starting your day with a quality breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope the remainder of your stay was enjoyable, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management 

Business response:

Dear Katherine, We are thrilled that your stay was excellent in every way and that our location near the airport suited your travel plans perfectly. Thank you for sharing your experience at Extended Stay America. We truly appreciate your business!Sincerely,Hotel Management 

Business response:

Dear Matthew, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Ma... read more