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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice staff.
Worth staying at Rooms were spacious and clean. Beds were comfortable. Should have brought my own pillows, as the property's pillows were thin and uncomfortable. But if that is the worst I can say, then it wasn't too bad.
Business response:
Dear John, Your feedback on your recent stay at Extended Stay America is much appreciated. We're thrilled to know that you found our rooms spacious and clean, and our beds comfortable. However, it is regrettable to hear that our pillows didn't meet your expectations. Rest assured that we strive to provide our guests with a comfortable experience, and your feedback helps us in our constant endeavor to improve. We're pleased that, overall, you had a pleasant stay, and we hope to have the opportunity to host you again in the fu... read more
It was nice
1 night stay. It was fine for a 1 night stay. The decor is outdated, carpet didn’t make me feel it was clean and I would stay at neighboring properties before I would stay here again. Having said that, it was fair for the $$.
Business response:
Dear Gregory, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your visit. Please know that we take your concerns seriously and are committed to making improvements. We will share your feedback with our team on updating the decor to provide a more modern and inviting atmosphere. Additionally, we have taken note of your comments regarding the cleanliness of the carpet and will address this issue promptly. Thank you for choosing us, and we hope to welcome you soon for a mor... read more
Could use some help... Hotel needs updating. Apparently you need to pre-order your kitchen items if you want to use the kitchenette amenities. The kitchen drawers were dirty and had used plastic bags and a snack bag inside. There were crumbs on the floor. Not sure I would stay there again for multiple nights. We couldn't find any staff one night.
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We are disappointed about the concerns with the cleanliness of our hotel, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are sorry for not meeting these expectations during your stay. Also, we have noted your observation and shared it with appropriate individuals to update certain areas so that our future guests do not have the same issue. Our housekeeping and maintenance team... read more
Needed cleaning and maintenance throughout.
Business response:
Dear William, Thank you for being our guest. We apologize that the condition of the accommodations wasn't up to your standards. We are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Sorry for letting you down, and we hope to improve this and welcome you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,086 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.