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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The reservation should be for 2 nights. Can you add one more night to our stay ???
Clean room and friendly staff Hotel was clean and staff was very friendly. Only issue was with the free breakfast. There was no food only coffee and the coffee machine was broken the first day. Room was great.
Business response:
Dear Kristy, We are delighted to hear you enjoyed your stay at Extended Stay America! We appreciate your kind words about our clean accommodations and friendly staff. We apologize for the breakfast inconvenience and the broken coffee machine. Your feedback is valuable, and we hope to welcome you back for another great stay soon!Sincerely,Hotel Management
Don't book for the breakfast it's garbage! Breakfast was a joke! Only reason we booked this was the reasonable price for breakfast. Now know why! Hotels are getting outrageous charging more for less.
Business response:
Dear Sheila, Thank you for sharing your experience on your recent visit to the city. We always try to keep our guests happy and satisfied with our services. However, we are sorry for your disappointment with the breakfast choices not meeting your taste this time. Your remarks will be shared with the concerned individual for improvement. Apart from this, we hope you had a pleasant time with us and will revisit and allow us to serve you again with good memories.Sincerely,Hotel Management
Fine All good
The women that work at the front desk are super nice and friendly. The hotel itself does provide a refrigerator with freezer and stove so that’s pretty much the only good thing about this hotel. Ridiculously overpriced and expensive for everything else. Sometimes hard to park cause the parking lot is too small for the amount of people that regularly stay here. The Tiffany Springs area is convenient enough to shop near Zona Rosa and get back to airport if need be, but for the money they charge here at least put out some cold ... read more
Business response:
Dear Alan, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our devoted staff, and we certainly appreciate your kind comments about in-room amenities. However, we hope you will accept our apologies regarding the overprice issue and breakfast option concerns. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,... read more
Hotel was nice, room was clean,
Business response:
Dear john, Thank you for choosing Extended Stay America and sharing your review with fellow travelers. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
The lamp in room was difficult to shut off..there was no drinking cups left in room to take pills or brush your teeth. The phone did not work to call front desk and the loud noises in the floor above did not stop til 11 pm. I would not choose to stay here again .
Business response:
Dear jay, We sincerely apologize for the inconveniences you experienced during your stay. It's disappointing to learn about the difficulties with the lamp, the lack of drinking cups, the non-functional phone, and the noise disruptions from the floor above. We assure you that what you experienced is unacceptable by our standards, and we regret any discomfort caused. Your feedback is valuable, and we will address these issues promptly to enhance the overall experience for our guests. We hope you will consider giving us another... read more
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,086 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.