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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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We had to pay 100 deposit on the room at check in. There are no ice machines and the breakfast was insulting. The room was clean but pretty outdated and had the world's smallest microwave. Staff was friendly.
Business response:
Dear Kevin, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Everyone is friendly and helpful
Mostly everything was great, but I found hairs in the shower, on the toilet seat, and in the sink.
Business response:
Dear Kaleigh, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay, which kept it from being perfect. We are working with our housekeeping department to ensure this does not happen again. We hope you will give us another opportunity to provide you with the experience you deserve. Sincerely,Hotel Management
Needs some updating There is nothing on hotels.com that states about the pet fees until you have already reserved and get an email about it.Staff was friendly and accommodating. The hotel was adequate. Coffee was good. Breakfast wasnt.. We had a dirty glove and cup in our room. The place is a little run down. I couldnt use the tub to shower because it was too slippery for me and i am not stable on my feet.The front double doors are hard to get your luggage through on a cart. Outside door slams. It snowed through the night. S... read more
Business response:
Dear Kelly, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
The staff was very accommodating. Had to change rooms for hot water issues but they were very quick and friendly to address.
It was okay, for the price. It was obvious that the room hadn’t been swept for a good while
Business response:
Dear Yolanda, Thank you for selecting our hotel and taking the time to write a review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Staff was verry friendly and helpful
Business response:
Dear April, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.2 star rating with 1,129 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.