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Extended Stay America - Kansas City - Airport - Tiffany Springs

4.1
  • Hotels
  • Kansas City, MO

About this business

HospitalityHotels

Location details

9701 N. Shannon Ave., Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,087 reviews
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Kaleigh's profile image
Kaleigh 
a year ago

Mostly everything was great, but I found hairs in the shower, on the toilet seat, and in the sink. 

Business response:

Dear Kaleigh, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay, which kept it from being perfect. We are working with our housekeeping department to ensure this does not happen again. We hope you will give us another opportunity to provide you with the experience you deserve. Sincerely,Hotel Management 

Kelly's profile image
a year ago

Needs some updating There is nothing on hotels.com that states about the pet fees until you have already reserved and get an email about it.Staff was friendly and accommodating. The hotel was adequate. Coffee was good. Breakfast wasnt.. We had a dirty glove and cup in our room. The place is a little run down. I couldnt use the tub to shower because it was too slippery for me and i am not stable on my feet.The front double doors are hard to get your luggage through on a cart. Outside door slams. It snowed through the night. S... read more

Business response:

Dear Kelly, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more

Shana's profile image
2 years ago

The staff was very accommodating. Had to change rooms for hot water issues but they were very quick and friendly to address. 

Yolanda's profile image
Yolanda 
2 years ago

It was okay, for the price. It was obvious that the room hadn’t been swept for a good while 

Business response:

Dear Yolanda, Thank you for selecting our hotel and taking the time to write a review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management 

April's profile image
2 years ago

Staff was verry friendly and helpful 

Business response:

Dear April, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management 

Edward's profile image
Edward 
2 years ago

Value Great value for the money! 

larry's profile image
2 years ago

Sink stopper stuck, could not use. Shower drain stopped. Roaches in room. 

Business response:

Dear Larry, we truly care about ensuring the comfort of all our guests, so we apologize for falling short of expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. We will certainly make improvements in the areas you found to be unsatisfactory. Thank you again for your comments.Sincerely,Hotel Management 

Frank's profile image
2 years ago

1st room had issues. but the quickly put me in a much better room. would stay here again 

Business response:

Dear Frank, thank you for being our guest at Extended Stay America. We are glad that we were able to meet your expectations and that our staff was quick enough to solve any issues that may have occurred. Please come back for another fantastic experience. SincerelyHotel Management 

Alvaro's profile image
Alvaro 
2 years ago

El hotel es bonito. El desayuno es muy malo. Con muy pocas opciones. 

Business response:

Dear Alvaro, thank you for selecting our hotel and taking the time to write a review. We are glad you enjoyed most of your stay. However, we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining future offerings. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs

How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?

Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews. 

When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?

Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.