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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay would have been great had a manager not yelled at one of the employees in front of guests. Uncalled for and extremely unprofessional. Will not return.
Business response:
Dear Guest, thank you for your review of our hotel, and we hope you will accept our apologies. We are very disappointed that we fell short of your expectations and ours. We will use your feedback as a training tool to improve the experience for future guests. We hope to have another opportunity to show you this was an isolated incident. Sincerely, Hotel Management
A
The room was clean, but the kitchen sink was clogged with glass and other nasty debris. The breakfast was just coffee and breakfast bars.
Business response:
Dear Zulema, thank you for being a guest with us at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. However, we are sorry to read you were inconvenienced by maintenance issues and the selection of breakfast items. We have shared your feedback with both concerned teams to ensure everything is resolved. Thank you again. We look forward to welcoming you back. Sincerely, Hotel Management
Bathroom sink drain stopper was stuck closed. Used other sink during stay. Explained this to front desk on check out
Business response:
Dear Guest, thank you for reviewing your stay at Extended Stay America. It is nice to read that we met the majority of your expectations. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We look forward to welcoming you soon! Sincerely, Hotel Management
It has a kitchen and small living room for such a low price. The room is not big. But high value feel like home also. Small but comfy
I stayed here for two weeks. I had a first floor room. Overall, my expeirence was good. Staff were great. Never saw a bug. My complaints are petty: the guests staying there are really sketchy, noisy foot traffic inside, outside parking lot tailgating parties and fights, my room smelled weird, only one pillow that didnt reak of body odor, sheets were so itchy, you can hear every noise from people staying next to you. Would i stay here again? Maybe
Business response:
Dear Ashley, we are pleased your overall stay was good. Please accept our apologies for the noise disturbances you experienced from nearby guests. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve the issue. In the future, please know our front desk staff is always available to help make the most of your stay. We will be more than happy to welcome you back. Sincerely, Hotel Management
Much better than I thought! Clean, no frills but great for the price!
Business response:
James, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.2 star rating with 1,129 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.