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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice
1 night stay. It was fine for a 1 night stay. The decor is outdated, carpet didn’t make me feel it was clean and I would stay at neighboring properties before I would stay here again. Having said that, it was fair for the $$.
Business response:
Dear Gregory, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your visit. Please know that we take your concerns seriously and are committed to making improvements. We will share your feedback with our team on updating the decor to provide a more modern and inviting atmosphere. Additionally, we have taken note of your comments regarding the cleanliness of the carpet and will address this issue promptly. Thank you for choosing us, and we hope to welcome you soon for a mor... read more
Could use some help... Hotel needs updating. Apparently you need to pre-order your kitchen items if you want to use the kitchenette amenities. The kitchen drawers were dirty and had used plastic bags and a snack bag inside. There were crumbs on the floor. Not sure I would stay there again for multiple nights. We couldn't find any staff one night.
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We are disappointed about the concerns with the cleanliness of our hotel, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are sorry for not meeting these expectations during your stay. Also, we have noted your observation and shared it with appropriate individuals to update certain areas so that our future guests do not have the same issue. Our housekeeping and maintenance team... read more
Needed cleaning and maintenance throughout.
Business response:
Dear William, Thank you for being our guest. We apologize that the condition of the accommodations wasn't up to your standards. We are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Sorry for letting you down, and we hope to improve this and welcome you back soon! Sincerely,Hotel Management
Five star
Basic economy hotel. This is your basic economy hotel. No usb hookup to charge phones. Outdated appliances. No continental breakfast. It was raining when I arrived and when I left. Unfortunately the concrete walkway comes to an abrupt muddy end.
Business response:
Dear jaime, We are happy you chose us for your recent visit to the city. We will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely,Hotel Management
It was close to airport and car rental, easy to find, nice sized and ok for what we paid for.
Extended stay wait We got in about 1130. I booked on hotels.com and the attendant said it could be 30 minutes before the system updated. It only took 5 minutes but at 1130 i was ready for bed and did not want to wait 30 minutes.
Business response:
Dear Randy, Thank you for sharing your recent check-in experience at Extended Stay America. We apologize for any inconvenience caused by the delay in updating the system and miscommunication about wait times. We appreciate your feedback and will review the matter with our staff to improve our services. Thank you for being so understanding, and we hope to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.2 star rating with 1,128 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.