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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleased Beautiful room. Clean any very efficient room. Will be staying again . Great value
Business response:
Donald, thank you for sharing your positive feedback about Extended Stay America. We are delighted to know you not only enjoyed your well-appointed room but also found us to be a great value. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Stanley, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, General Manager
Nice employees, but challenging property Although the room was "non-smoking", the smoky smell was pervasive. We could only stand it by keeping the windows open, which was noisy based on the location next to a highway. We were able to switch rooms for the second night, which was appreciated. The linen situation was challenging. Sheets and blanket for the sofa bed were not in the room, and we had to wait for the laundry to finish before making the bed at about 10:00pm. The second room had no washcloths or hand towels, resultin... read more
Business response:
Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, General Manager
Bad service Front desk was not interested in helping me, old hotel
Business response:
Thank you for choosing to stay at our hotel. We are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth, and hospitality. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, General Manager
Good price nothing special Good price for the room. Pool is small and breakfast is coffee and granola bars
Business response:
Jaime, thank you for choosing to stay at Extended Stay America - Kansas City - Airport - Tiffany Springs. We are glad to know your stay with us was satisfactory and that you liked the good value we offer. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Comfy For the amount I paid it was worth it. Comfortable bed, more amenities than I needed, clean bathroom, and quick service. Very quiet and not in a busy part of town. With the amount you save you can grab something quick to eat at their grab and go breakfast area and walk to the wafflehouse that is less than 1/10 or a mile away.
Business response:
Samuel, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Kansas City - Airport - Tiffany Springs. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Average hotel Pretty average hotel. When we checked in the front desk person was very rude. The "free breakfast" was just granola bars or muffins.
Business response:
Staci, I am extremely concerned to read your comments and apologize for our staff member being rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. We truly regret the inconvenience caused, and please give us another chance to provide you with the hospitality you deserve. Sincerely, General Manager
Convenient for flights out of KCI They were very accommodating to our travel plans. We were able to leave our car there while we took our trip
Business response:
Teresa, thank you for sharing your feedback of your visit at Extended Stay America - Kansas City - Airport - Tiffany Springs. It’s our pleasure knowing you enjoyed being with us and enjoyed our location along with the shuttle service. We hope to welcome you back soon. Sincerely, General Manager
Met expectations Our stay was fine. The receptionist we dealt with was very kind.
Business response:
Cynthia, thank you for choosing to stay at Extended Stay America - Kansas City - Airport - Tiffany Springs. We are delighted everything went right during your stay and that you liked the service provided by our front desk staff. We hope we have the pleasure of hosting you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.2 star rating with 1,128 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.