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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, friendly but hard to find.
Business response:
Mary, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read our attentive service and clean facilities were up to your satisfaction. Thank you for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Great people. Great service
Business response:
Thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Awesome Comfortable
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Best Extended Stay I have seen in a long time They didn't have my expedia reservation/ Manager Lori Hodges was very helpful.
Business response:
Robert, thanks for being our guest at Extended Stay America. We are delighted to know Lori was able to resolve the reservation issue to your satisfaction and that you had a great stay with us. It was such a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
? Staff checked me in quickly, All the doors were sticky with old dead skin, leaves in a hallway as well as grass. Staff seemed to be more concerned when I needed help . Had to look for them outside several times. All the water in the vending machines was sold out
Business response:
I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned that this did not occur. I hope this incident will not deter you from returning to enjoy a great stay with us next time. We hope to see you soon! Sincerely, Hotel Management
Very pleased Beautiful room. Clean any very efficient room. Will be staying again . Great value
Business response:
Donald, thank you for sharing your positive feedback about Extended Stay America. We are delighted to know you not only enjoyed your well-appointed room but also found us to be a great value. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Stanley, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, General Manager
Nice employees, but challenging property Although the room was "non-smoking", the smoky smell was pervasive. We could only stand it by keeping the windows open, which was noisy based on the location next to a highway. We were able to switch rooms for the second night, which was appreciated. The linen situation was challenging. Sheets and blanket for the sofa bed were not in the room, and we had to wait for the laundry to finish before making the bed at about 10:00pm. The second room had no washcloths or hand towels, resultin... read more
Business response:
Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, General Manager
Bad service Front desk was not interested in helping me, old hotel
Business response:
Thank you for choosing to stay at our hotel. We are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth, and hospitality. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.