Extended Stay America - Kansas City - Airport - Tiffany Springs

Denise 

on Expedia

13 years ago

Where do I start? Sticky bathroom floors, no ice machines...can turn on ice maker in fridge, but takes hours to get five cubes. Room smelled like a sweaty gym, bed fell off metal frame. But hey, the tv worked! Lot more selections even closer to airport to choose from. Will definitely not return. 

Anonymous 

on Expedia

13 years ago

poor and dirty I required a no smoking double room, I arrived and had a stinky smoked room, they changed for an apartment at first floor with a convertble couch, terriby uncomfortable!, the room was smelly and the bathroom was old and dirty (I found someone else hair on the tub- discousting), I won't ever use your hotels in the future. 

Anonymous 

on Expedia

13 years ago

I stepped on a cockroach shortly after entering the room - killed and put in stool. The quilt on the bed had brown stains on it (you can imagine from what) and I took it and the spread off and slept with the sheet only. I would have changed rooms but needed desperately to sleep and did not want the hastle of changing rooms. When I checked out the next morning and mentioned the problems, I was given a card to voice my complaints. You may have retained my business by not charging me for the room. As it is, you missed an opport... read more

Plankton 

on Expedia

13 years ago

not impressed at all I requested a non-smoking room, but it was not available, so that was a bummer, because it stunk in the room and in the hallway. The hallway air conditioner was broken the two days we stayed, so it was muggy and hot walking to and from the room. The hotel only offered paid services that other hotels offer for free (such as changing towels and sheets). The hotel expected the dishes to be washed, but didn't offer any dish soap, just a packet to put in the dishwasher--I didn't want to run the whole dishwash... read more

Anonymous 

on Expedia

13 years ago

Not so good. Obvious smoking had occurred in a N/S room. Need more in the review, so i will write a bunch of nonsense here. 

Rich 

on Expedia

13 years ago

Business traveler beware When booking this i had no way of knowing this was an 'extended stay' hotel nor what that really meant. Wish I would have known there were nicer hotel accross the street! This was for a business trip and I felt like the accomodations would have been better suited for a camping trip. There were obviously people that live at this hotel. Constant smell of people cooking al kinds of food and/ or reheating leftovers. Wifi was added charge and was equivalent of dial up. No maid service. Advantage for an ou... read more

birdy 

on Expedia

14 years ago

Not a good stay The room was smaller than expected. water leak by ac/ unit, wet carpet. clogged drain in shower. Noisy and busy in halls. 

david 

on Expedia

14 years ago

bad weekend I did not get the room I reserved. I ended up spending the weekend on a very small couch in the room. They made no effort to make concessions for the fact they didn't have the room I reserved and then they charged my card twice. Very incompetent staff 

Michael 

on Expedia

14 years ago

want a good nights sleep, then go somewhere else Booked non smoking with 2 beds, was assigned smoking with 2 beds. Assigned new room, took 3 tries to find a clean one, all had been marked as having been cleaned, but they were not. Room 204 had one bed and a fold out couch for 1 night.this room still had soap scum in the shower and toothpaste on the sink faucet. Assigned new room (room 222) for the next 4 nights. non smoking with two beds. Ironing board had a cover that had no way of keeping it in place and there was no paddi... read more