This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible Raining into room through leaky windows, horrible towels, dirty sheets, inadequate air conditioning, no kleenex, one roll of toilet paper, all in all horrible.
The staff are horrible.breakfast sucked. I reserved a room they messed up and booked it already. Then they charged my card twice taking all of money leaving my broke in a new town. They said it would be on it the next day and it didn't. Then the next day when I was checking out they made me pay cash for a room I already paid for twice. The worst part about it was they made it seem like it was my fault and didn't say sorry once. The manager should be fired cause none of his employees know how to do anything, not even work the... read more
Hotel close to airport...but This hotel wasn't exactly what I was hoping for. I had an early flight (4 am) to catch and was really looking forward to a good nights rest. The air conditioning unit in the room was so loud that it shook the bed when it turned on! Then, the refrigerator was leaking water and made for his constant babbling brook sound all night. I would have loved to switch rooms but the hotel staff leaves between 11 pm and 7 am, so there wasn't anyway to really inform them. I wouldn't recommend this place at all... read more
Bed bugs!! Yuck!! My stay was horrible!! Please don't stay there!! They have bed bugs and I was bit...I told the front desk and they moved me to another room. I asked for the manager and was told they would be in the next morning. When I went to check out I asked for the manager again and was told they wouldn't be in until the next day...I was told I would get a call on Monday morning and no one has reached out to me yet!!
Business response:
I received a copy of our review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, we immediately followed up your concern with our outside vendor. Our outside vendor did a thorough inspection of the room and found no evidence of the mentioned cleanliness issue. Your feedback is appreciated, and we will continue to immediately act on even the slightest concern of any of our guests in this serious matter.... read more
not good will not be back I was supposed to have a no-smokeing room and it was not. It had an ashtray in the room and that is what it smelled Like. They had some kind of liner cover on the mattress and every time you moved it was very disturbing with the noise. We got there really late and was to tyerd to fight with them and to top it off there was some hair in the bed do not know if they changed the bedding or if there dryers just do not pull it off???? Will not be staying here ever again....
No frills Older hotel with basics, staff friendly. Rooms looked better in the pictures than they actually were.
Good night! Good night at a good rate.
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,734 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.