Extended Stay America - Kansas City - Country Club Plaza

Business response:

Lisa, thank you for the great review! We loved knowing how pleased you were with our location and appreciated the easy access to the Plaza and that you had a comfortable stay with us. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Angelique, your kind comments are appreciated by all of us here at Extended Stay America. It was a pleasure to know you had a comfortable stay in your suite and that you were happy with the addition of a kitchenette to cook home-like meals. Thank you for your four-star rating, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Ambrosia, it was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management 

Business response:

It was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Scott, thank you for choosing our hotel while you were in this area when your wife was hospitalized. We are pleased to know you liked our associates, but we are sorry for the housekeeping oversights in your suite. We have shared your comments with the appropriate team so we can improve our service going forward. We hope you will choose us again the next time you visit this area. Sincerely, Hotel Management 

Business response:

Donny, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Takiesha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management