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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looked better in pictures than it actually was. Reeked of cigarettes, thin walls/floors, broken toilet, uncomfortable bed. All in all it was okay but definitely would have paid for somewhere nicer if I knew
Business response:
Thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Good value
Business response:
Mike, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope you will visit us again. Sincerely, Hotel Management
LOCATION, EASY CHECK IN, FRIENDLY STAFF nEVER STAYED AT EXTENDED STAY BEFORE AND DID NOT REALIZE THAT THE AMENITIES WOULD DIFFER FROM USUAL HOTELS.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
The stay was a great location but didn’t have great amenities. Overall it was a place too sleep decent but wasn’t luxury
Business response:
Jeremiah, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Nice sized rooms,pet friendly
Very convenient to the Plaza and Westport.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Good, not exceptional
Clean hotel, good value
Business response:
Philip, thank you for choosing Extended Stay America. It is wonderful to read that we exceeded your expectations and that you found us to be a good value in the area. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.