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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Happy camper Clean, polite staff, good area
Business response:
Jeremiah, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept property as well as our perfect location. We are also pleased you were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
When i stayed here 3 years ago, it was in much better condition. Uncomfortable chair in very used condition. Time to replace the mattress too.. i had to turn around the mattress as there was a warp in the middle, uncomfortable to breathe as the head was lower than feet. Called the help desk, but they done nothing.
Business response:
George, thank you for taking the time to share your feedback. We regret we were not able to meet your expectations and apologize for the concerns you had with your room. We will share your comments with our maintenance team and make sure the problem is resolved. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Great price and good conditions for the prices, a lot of highway noise but to be expected. Very friendly and nice staff.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with the service our associates delivered and that we were able to meet your expectations at a great price. However, we regret the noise disturbance you encountered. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Great
Noisy! Too close to the freeway and trains all night long. Can hear people in room above. The rooms are big though and have kitchen which is nice.
Business response:
Thank you for choosing to stay with us. We are happy to read you had an overall pleasant visit and liked your room. However, we are sorry for the noise issue you experienced and regret the inconvenience it caused. We hope you will consider giving us another opportunity to prove ourselves. Sincerely, Hotel Management
Definitely will be there again The rooms are clean and customer service is awesome
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 4.2 star rating with 584 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.