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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean with vinyl flooring but the one cloth chair in room was gross/dirty.
Business response:
Thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Good for one night - clean comfortable
Don’t care My non smoking room smelled of smoke and I asked them to change it it has been over 5 days and nothing changed including some clean bed sheet requested to hopefully feel fresher ! Plus they charged me 100$ on my card after I paid them Full in advance
Business response:
On behalf of our housekeeping team, please accept our sincerest apologies for the cleanliness issues you had with your accommodations during your visit. We do not take cleanliness issues lightly, as we firmly believe this is a vital priority in the hospitality industry. We are working with our housekeeping department to make sure that we deliver a superb stay every time. Again, we apologize, and we hope you will stay with us again so we can have a chance to provide you with the flawless visit you deserve. Sincerely, Hotel Ma... read more
Nice Good clean rooms. Cierra was sweet and helpful.
Business response:
Victor, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept suite and were impressed by the service provided by our courteous staff. We will be sure to share your compliments with Cierra. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and safe.
Good for one night stay It is good for the price. You got what you pay. It's clean. But the refrigerate and air conditioning are very noisy. The high traffic is also very loud.
Business response:
Shulyn, thank you for choosing Extended Stay America and taking the time to post your review. We regret the noise disturbance you encountered and apologize for the maintenance issues you encountered. We will share your comments with our engineering teams and make sure the problem is resolved. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
I love my room/stay err time i come there
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 4.2 star rating with 584 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.