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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Everything looked great, floor was a bit gritty, aside from that, very happy with our stay. Taylor at the desk was awesome, definite asset!
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America. We are glad you had a nice time with us and that you were impressed with the exceptional service delivered by Taylor. Your compliments will surely be passed. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very clean. The room was big.
Business response:
Robin, thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with the spaciousness of your suite and the cleanliness of our property. It was a pleasure hosting you, and we look forward to seeing you again soon for a memorable experience. Sincerely, Hotel Management
It was very nice and clean.
Business response:
Robin, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
The location was very convenient and the staff was awesome
Business response:
Melissa, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our ideal location and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
TERRIBLE. DO NOT STAY HERE. The room smelled like MJ, the bathroom faucet didn’t work. We had towels in our bathroom that were used and not ours, the manager ended up refunding our stay and I specifically told him I will not recommend it to anyone.
Business response:
Dear Brittaney, Thank you for taking the time to share your experience. We sincerely apologize for the concerns you encountered during your visit. What you described does not reflect the standards we aim to uphold, and your feedback has been shared with the appropriate teams for improvements. We appreciate your patience and understanding, and hope you might consider giving us another opportunity to provide a more pleasant and comfortable stay in the future. Sincerely, Hotel Management
At 11:37pm I was called and informed that they were overbooked and they canceled my reservation. How do I get a refund?
Business response:
Dear Andrew, Thank you for bringing this to our attention. We sincerely apologize for the disruption and frustration caused by the cancellation of your reservation so late in the evening. This is not the experience we want for our guests, and we understand how inconvenient this must have been. Please know that our team is sharing this matter with our team to prevent it from happening again. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,148 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.