Extended Stay America - Kansas City - Lenexa - 87th St.

Gerald 

on Expedia

a year ago

Cold shower this morning. 

Bethany 

on Expedia

a year ago

Very noisy. Lots of characters. Bad breakfast, decent coffee. New paint. 

Marianne 

on Expedia

a year ago

Don’t go! The first room I was assigned was so smokey I had to ask for a different room. I could not breathe! The second room was dirty, falling apart. The chair was so stained I had to ask for a cover blanket to throw on it before I would even think about sitting on it. Ceiling tiles stained, piles of garbage sat for days at dumpster right outside my room. Bugs in kitchen. It was awful. 

Jeffrey 

on Expedia

a year ago

They oversold it even though i prepaid it weeks before. Ahd they overssold the next one i went to even though they sold me a room by phone. So i had no room from two of them. And the person at the front desk said they had never experienced "oversold" until they worked at Extended Stay 

CINDY 

on Expedia

a year ago

Confirmed is not confirmed IF hotel overbooked. When we got to the hotel to check-in, I was told they were overbooked and my reservation was 1 of the 3 they had to cancel. They said they tried to call to let me know but were unable to reach me. No message left or call received. Advised they checked all Ext Stays in KC area & all were booked. However, Hotels.com showed several Ext Stays w/availability. Very unfriendly & offered no info for other hotels in area to begin a new hotel stay search.