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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was great however I am still working out how, after my stay, the card used for incidentals was charged 3x the amount of my stay, $277.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you enjoyed your time with us, but we regret the issue you had with the charges. Please feel free to reach out to us so we can assist you further. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Everything looked great, floor was a bit gritty, aside from that, very happy with our stay. Taylor at the desk was awesome, definite asset!
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America. We are glad you had a nice time with us and that you were impressed with the exceptional service delivered by Taylor. Your compliments will surely be passed. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very clean. The room was big.
Business response:
Robin, thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with the spaciousness of your suite and the cleanliness of our property. It was a pleasure hosting you, and we look forward to seeing you again soon for a memorable experience. Sincerely, Hotel Management
It was very nice and clean.
Business response:
Robin, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
The location was very convenient and the staff was awesome
Business response:
Melissa, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our ideal location and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
1st room was very dirty, old and worn out. Hair in sink and bathtub. Heat stopped working at 1030pm, had to change rooms. New room slightly better at least it had heat. Mildew in bathroom and rusty shower rod and furniture looked like it was sold at a flea market 20 years ago. I’ve stayed in better hotels in 3rd world countries. Add to this they are doing construction and making noise all day and walls are paper thin to hear people partying til 4am. A bad experience and a one and done for this company for me,
Business response:
Dear Guest, We value your feedback and apologize for the challenges you encountered in your room, especially with the overall cleanliness and other concerns with the bathroom. We regret the hassle caused, which led you to switch rooms. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. The specific issues we outlined about noise in the late hours of the night have also not gone unnoticed. Your feedback is valuable to us as we continuou... read more
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,200 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.