Extended Stay America - Kansas City - Lenexa - 87th St.

Dolores 

on Expedia

a year ago

Reserved ground floor unit for elderly access and ended up on the 3rd floor. NEVER AGAIN will we stay at this hotel. What appeared to be homeless people hanging around the grounds. Spartan looking entry and front desk area. Stupid people running the front desk. NO ELEVATOR in view. Horrible experieince. 

Paula 

on Expedia

2 years ago

İ did not stay there because they did not have my reservation. Also did not gave another room. But new girl there was very sweet and helpful. 

Kimberly 

on Expedia

2 years ago

The room was absolutely filthy when we arrived. Hair in bathtub and the floor in the entire room had not been swept. After we were there about 5 minutes, the lady who checked us in tried to walk in on us and whem the dead bolt caught, she said I wonder who is in here and walked away real fast. It's like she didnt know what room she put usnin. Will never be back. . Maybe sh 

Richard 

on Expedia

2 years ago

I've stayed at a lot of motels this one was very dirty especially when they have on the website they renovated in 2020. There was no renovated room. The room was filthy, cloth chair at the table had material coming off, cloth chair was just filthy and bathtub had the paint peeling off. 

Gary 

on Expedia

2 years ago

yuk Cockroaches, cigarette butts and train whistles galore. yuk 

Trevor 

on Expedia

2 years ago

The people next door would go outside and sit on the steps right by my door and smoke cigs and chat. Super noisy. 

Andre 

on Expedia

2 years ago

I cancelled my reservation after finding the room wreaked of smoke and there was no other room available as an option. Even tho the property was advertised as noon smoking this clearly was false advertising. I am expecting a full refund of my money for this room. Staying was not an option as the smoke would have triggered allergy attack. 

Danny 

on Expedia

2 years ago

The property was a dump the door wouldn't lock the phone didn't work it was an extended stay and there were no amenities including a coffee maker in the room the remote to one of the TVs was missing. They tried to find me another room because the door not locking and out of the three they took me to is what she all had left one was occupied one the door was jammed and they couldn't get it open and the other one was being used to storage I left and eventually got my money back