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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is very friendly. If you need anything you have only to ask and they will do their best to provide it. The rooms are clean and comfortable.
Right away was greeted and the front desk hostess let us know what was around. She checked us in. The room was just what we needed. We will be coming here monthly thanks to the small kitchen area. And its very comfortable.
Business response:
Dear John, Thank you for mentioning the warm welcome you received from our front desk associate! We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad we could make that happen for you. We are delighted you made the most of our fully equipped kitchenette and loved our comfortable suite. We love having you here and look forward to your next return to Extended Stay America. Sincerely,Hotel Management
Kansas The room was clean and comfortable.
Esta muy buena ubicada los cuartos son agradables
Business response:
Dear GIA, Thank you for the generous compliments of our hotel. We are thrilled you enjoyed your stay at Extended Stay America, and we are happy to read how much you liked your spacious suite and convenient location. The extra space in the room can make your visit feel more like home and is something many of our guests tell us they love. We are glad we could be a part of your visit to Overland Park, and we look forward to welcoming you again soon.Sincerely,Hotel Management
No I will not stay here again When we check in got there hubby seen urine on the toilet seat I had to clean it which I was piss elevator don’t work we was on the third floor room 316 I have never been at a hotel we’re elevator took us only on the 1 And 2 work don’t go to third floor had to get someone to help and the toilet didn’t flush told the housekeepers that my toilet wasn’t working came back from a funeral in a still wasn’t working. Had to tell the front desk again there was a nose ring in the drawer, which you could t... read more
Business response:
Dear Guest, we apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, and we hope you give u... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.