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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good but could be better The recliner in the room doesn’t function properly. The door into the corridor lacks proper seal as it is a source for unwanted light and noise. The tv lounge/breakfast area needs to be policed during breakfast hour, tables are dirty. Hotel first floor under construction
Business response:
Dear Kathleen, thank you for taking the time to share about your stay at Extended Stay America. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Room was clean and comfortable, but my room was next of elevator and staircase, almost all night hotel guests walking and close staircase door, that noise was little too much. If I stay next time I will request the room not next of the staircase and elevator.
Not till construction is done I didn't know the hotel was under construction when I booked. Just a "grab & go" breakfast of small muffins, granola bars and packaged oatmeal. If you didn't save your coffee cup from breakfast you had no coffee the rest of the day. I loved the size of the shower in my room. No utensils even though the website says there are to prepare meals in your room. The person in the room next to mine had their TV blaring (I heard it clearly when I was in bed) and when I said something about it to the desk... read more
Business response:
Dear Kimberlee, thank you for being our guest. It is always a pleasure to read reviews complimenting our service and hospitality. We are pleased you liked your guest room and our comfortable beds. We are sorry if our dishware policy was not communicated to you upon arrival. To ensure cleanliness, the utensils are kept at the front desk, and you reach out to them for any items you need, and our front desk associates happily deliver it to you. We will follow up on your concerns to ensure we are well-poised to serve you better ... read more
The staff on both shifts were accommodating. The day staff, not so much. Maybe it was too early for her to be working. But, nothing to report as wrong.
Business response:
Dear Jacqueline, thank you for being our guest and for the kind remarks about our hospitality. Our staff goes above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
It was close to our meeting place & although remodelling was going on it wasn't a big deal to me.
Business response:
Dear Tracy, thank you for sharing your feedback for Extended Stay America! We are glad our location was convenient for everything you wanted to do on this visit. We would love for you to experience our updated look and hope you will come back and see us. Thank you again.Sincerely,Hotel Management
Under renovation
Business response:
Dear Jay, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
Nice hotel. We enjoyed our stay. Room was very clean and nice, although we booked a room for 6 and the hide-a-bed definitely did not sleep 2. The hotel is being remodeled, but it didn't negatively affect our experience.
Business response:
Dear Bonnie, we are pleased you chose to stay at Extended Stay America. Thank you for the kind comments regarding our service and well-appointed rooms. We appreciate your feedback and look forward to welcoming you back to our updated hotel.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.