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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was really the highlight of the stay. They were warm and accommodating. The stove tops do NOT get warm as much as most do. However, it was good to have a kitchen for my bodybuilding meals.
Business response:
Dear Juan, thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all our guests. We appreciate your feedback about having a kitchen in the room and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
Autumn The lovely Autumn, who helped get us checked in, was so very sweet! She went above and beyond and gave us candy for Halloween!
Business response:
Dear Courtney, thank you for this outstanding review and for selecting Extended Stay America for your time in Metcalf Ave. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members as Autumn; we'll be sure to share your kind words with them and our entire team. It was a pleasure hosting you, and we do hope to see you again soon.Sincerely,Hotel Management
Overland Park Weekend I was very impressed by the room and all the amenities at a very fair price.
Comfortable and quiet Our stay was quiet and comfortable, beds and pillows were fine, hotel is a little dated but under renovation. Service was pleasant, we did not like having to put up a $100 (hopefully) refundable deposit but this seems to be appearing more often. No breakfast, just coffee and granola bars
Business response:
Dear Todd, thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to impact our hotel's overall impression significantly. Therefore, we would like to apologize that your stay was not the seamless visit you deserved. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management
Bugs in the room. Had to be moved to another room on a different floor.
Business response:
Dear Ray, thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control, but the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon.Sincerely,Hotel Management
Great front deck staff.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.