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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
G
Business response:
Thank you, Marshall, for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
The toilet needs cleaning
Business response:
Maria, please accept our apologies for the experience you shared in your feedback. We were disappointed to see that you felt your bathroom was not clean. We take pride in providing a clean, fresh environment for our guests and we are sorry we overlooked the toilet during your stay. We will discuss your feedback with our housekeeping associates to ensure this does not occur in the future. We do hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
A few cleaning problems! It was very convenient for our appointment at KU Medical center, but it sure could be much cleaner. The trash can outside the front door was full and running over and the rug in the foyer was very dirty. We wondered after we checked in what the room would be like, but it was very clean.
Business response:
Barbara, thank you for taking the time to comment on your recent visit. We are glad to know our location was convenient for your hospital visit and that you were satisfied with your cleanroom. Thank you for bringing the cleanliness issue in some parts of your hotel to our attention, and we have shared it with our housekeeping team for quick review and action. We regret any inconvenience it caused and hope to see you again on your next visit to this area. Sincerely, Hotel Management
Slightly disappointed The stay was pleasant. Only issue I had was the rooms are set as a double with a lamp in the middle of the beds; however, there is no outlet to plug the lamp into. There is a clock on the night stand next to the lamp, but neither can be plugged in because there is no outlet.
Had a Wonderful stay. It will probably be my regular Hotel stay when I'm in Kansas City.
Business response:
Wow Kim, Thanks for the awesome feedback. We are delighted to know that you were satisfied with our accommodations and had a relaxing stay with us. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you soon. Sincerely, Hotel Management
No breakfast Says they provide breakfast, there was no breakfast
Business response:
Cameron, thank you for your feedback about our breakfast offerings, and we are sorry you were not happy with the choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope the positive part of your stay will allow you to come and see us again the next time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.